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Adding Custom Fields to the Order Processing Page
Volusion Winter '09 and V5 allow merchants the ability to customize the order processing page to add special questions for customers to answer when completing order
Adding Custom Fields to the Order Processing Page
Volusion Winter '09 and V5 allow merchants the ability to customize the order processing page to add special questions for customers to answer when completing order
Canceling an Order
Canceling an Order: Occasionally, merchants may need to cancel an order. This can be due to a customer having changed their mind about their purchase, due to an outstand
Canceling an Order
Canceling an Order: Occasionally, merchants may need to cancel an order. This can be due to a customer having changed their mind about their purchase, due to an outstand
Changing the Recalculate Shipping Link to be more visible
Within the Volusion store's checkout page, there are several links customers can click on activate functions such as recalculating shipping or tax amounts for their
How do I print my packaging slips with the Price and Total fields filled in?
When you do your batch processing to print packaging slips you will need to look in the URL and change Slip=Y to Slip=N Once you have made the change push enter to reload the page with the packaging s
Increasing the Font Size of Store Invoices
Some Volusion merchants have inquired on how to customize the fonts used on their Volusion store's invoices. These are the order invoices that are automatically gen
Increasing the Font Size of Store Invoices
Some Volusion merchants have inquired on how to customize the fonts used on their Volusion store's invoices. These are the order invoices that are automatically gen
Note on Using Purchase Orders
When using Volusion's Purchase Order functions, note that there are essentially 2 types of purchase orders that can be generated within the Volusion system.
One-Time coupons are restricted on Phone Order page
Coupons created that are marked as One-Time Usage are intended to restrict customers so that can't use that coupon code multiple times, checking by both the signed-in user ID and the local computer's
One-Time coupons are restricted on Phone Order page
Coupons created that are marked as One-Time Usage are intended to restrict customers so that can't use that coupon code multiple times, checking by both the signed-in user ID and the local computer's
One-Time coupons are restricted on Phone Order page
Coupons created that are marked as One-Time Usage are intended to restrict customers so that can't use that coupon code multiple times, checking by both the signed-in user ID and the local computer's
Ordering Gift Certificates Without a Customer Account
The Volusion Store allows you the ability to sell electronic (as well as paper) gift certificates that your customers can redeem for purchases from your online stor
Printing Prices on Packing Slips
Volusion provides a quick and easy way for merchants to print packing slips for outgoing orders within each individual order's details page. By default, all packing
Refunding an Order
From time to time, you‘ll most likely have to issue store credits or refunds due to RMA, or in order to satisfy otherwise-unsatisfied customers. Issuing Store Credit The ea
Tips on Returning Products within an Order
An easy way to process a returned item is to simply edit the existing order to indicate it's return, and to add the replacement item to the same order, thereby ke
Tips on Reviewing Your Store Orders
When managing your online store, you will want to safeguard your business from forms of potential online fraud. The following article details some simple tips you ca
What is the Auto-complete Feature on the phone order page?
When you begin to fill in the product code on the phone order page, the software will begin listing every possible product that contains the same characters you are typing in. It will list out every p
Which versions of QuickBooks are supported under Volusion V5's Quickbooks integration?
Volusion Version W09 and Version5's QuickBooks Web Connector integration is supported with Quickbooks Home, Pro and Premier editions from 2005 to recent.
Which versions of QuickBooks are supported under Volusion V5's Quickbooks integration?
Volusion Version W09 and Version5's QuickBooks Web Connector integration is supported with Quickbooks Home, Pro and Premier editions from 2005 to recent.