"Authentication Error" with Verisign Payflow Pro
Some merchants have reported receiving an "Authentication Error" message within their Volusion store's error logs when using Verisign Payflow Pro as their chosen paym |
Access to Credit Card Data on Volusion Orders
Access to credit card data within Volusion is limited. Volusion will only display the last four digits of customers' credit card information within Volusion's Orders section of the Administration Page |
Adding an Offline Payment Record
When processing payments for an order in Volusion, you can choose to enter an offline payment record into the payment log portion of any order in your Volusion stor |
Common Errors with Authorize.net
When using payment gateway service, Authorize.net with your Volusion store, you may encounter some specific errors when attempting to authorize or collect payment for cred |
Credit Card Decline "Not a Unique Order Number"
Volusion software interfaces with many credit card companies.
To prevent duplicate charges, some of them do not accept duplicate OrderIDs.
After an order has been processed for payment, a new o |
I have entered the information for my gateway but it is still not working.
Some gateways set new accounts in test mode after they are created. An account in test mode will not correctly authorize credit cards. In order to correct this you will need to contact your gateway pr |
Integrating Volusion with Beanstream
As of March, 2009, Volusion is proud to offer Canadian-based online the ability to fully integrate their Volusion stores with merchants payment gateway services from Beans |
Payment Processing Error - Currency Symbol Issue
Some Volusion merchants, particularly those based in Europe or Asia have occasionally experienced an error when attempting to process payments for orders placed by |
Paymentech: "Credit card information is declined due to Security Information"
Please contact Paymentech by phone to request the following IP Address to unblocked by their network firewall: 69.36.81.7.
Paymenttech can be reached at 1-866-645-1314. When contacting Paymentech, |
PayPal Errors
The following table contains a list of all known transaction error codes generated by PayPal's online payment service. This table contains the numerical error codes, their accompanying error messages |
Refunding an Order
From time to time, you‘ll most likely have to issue store credits or refunds due to RMA, or in order to satisfy otherwise-unsatisfied customers. Issuing Store Credit The ea |
Setting up Google Checkout in Winter '09 or Version 5
Google Checkout in Volusion Winter '09 and Version 5 support stores based in the United States only. This article will detail how to configure Volusion for use with |
Setting up PayPal Pro Credit Card Gateway
One of the many popular credit processing gateways that Volusion can integrate with is PayPal's PayPal Pro service. Note that PayPal Pro is a fully dedicated paymen |
Setting up PSIGate gateway
PSI Gate is one of two gateways that Volusion supports for Canadian-based merchants (the other supported gateway being Beanstream).
PSI Gate provides sales, authorizati |
Troubleshooting PayPal Standard
This article will highlight some issues that online merchants may encounter when using PayPal's basic, online payment system as well as how to troubleshoot and resolv |
Using PayPal with Volusion
PayPal is arguably the most widely used, web-based payment services available. Volusion provides you the ability to integrate your online store with PayPal in order to allow yo |
Using Sage Pay Merchant Services with Volusion
Sage Pay integration is now available for Volusion-based merchants operating in the United Kingdom.
For online merchants with a Sage Pay account or Volusion-based mercha |
Why doesn't my checkout process require the CVV2 number?
There are 3 reasons why the CVV2 number will not appear at checkout:
1. You do not have a payment gateway setup in your Store Settings -> Payment page.
2. |
